Executive Support Officer - £36k p.a. (Full Time)

The Goldsmiths’ Company is hiring an Executive Support Officer to support the CEO and the Prime Warden (equivalent to Chair of the Board) in all aspects of carrying out their roles to ensure that the Company’s goals and objectives are achieved. They are responsible for the smooth running of the Company’s Court (board equivalent) and senior leadership team.

Salary

£36k

Place of work

Goldsmiths’ Hall, Foster Lane, London, EC2V 6BN

Job Type

Full time, permanent

Reports to

Senior Executive Assistant

About the role

Assisting the Senior Executive Assistant in supporting the CEO and the Prime Warden (equivalent to Chair of the Board) in all aspects of carrying out their roles to ensure that the Company’s goals and objectives are achieved. They are responsible for the smooth running of the Company’s Court (board equivalent) and senior leadership team.

The role is responsible for diary management and scheduling, records management, and the efficient and timely organisation of events. The Executive Support Officer will build strong relationships across the Company and beyond.

The post-holder should be highly organised, able to prioritise while working on multiple projects, and with excellent attention to detail. An open mindset and willingness to approach the unknown is vital. With a high level of personal integrity and discretion, they should bring a calm, confident and proactive outlook to the role.

Key responsibilities

• Provide administrative support to the Senior Executive Assistant and be the first point of contact for the Court. Additionally, you will be engaging with and responding to internal teams as well as working with the CEO and Prime Warden.

• Manage the Court diary and programme of events, including Court meeting preparation and other formal and informal events, and liaising with internal and external stakeholders to ensure the Court are kept informed of all relevant events.

• Maintain the administrative operation of the CEO’s office, from records management to travel booking, list management, and diary management – and streamline processes to improve efficiency.

• Manage CRM contacts and lists on behalf of the EA, CEO and Prime Warden.

• Maintain expense records for the Prime Warden and reconciling credit card statements for the CEO.

• Maintain connections and build trusted relationships with stakeholders and organisations across the jewellery and silversmithing industries, as well as the City of London.

• Deputise for the Senior Executive Assistant, as required.

• As you develop in the role, you’ll become more involved in other aspects of the CEO and Prime Warden’s schedules and programme of events. There will be opportunities to work with people across and beyond the Company to further the ambitions of a 700-year-old cultural institution.

• Any other tasks as required by the Senior EA, CEO or Prime Warden.

A typical week might include coordinating a Court Away Day, filing confidential papers, managing travel arrangements, and liaising with the Great XII on City of London events.

Skills & experience

Essential:

• Strong IT proficiency: You are confident using a variety of software packages and systems, including Office 365 and CRM systems, and you quickly adapt to new technologies and tools.

• Highly organised: You’re a natural organiser, capable of managing multiple priorities and meeting tight deadlines with efficiency and composure.

• People-focused: You are genuinely passionate about delivering outstanding people support, with a proactive approach to understanding and meeting busy professionals’ needs.

• Meticulous attention to detail: You take pride in accuracy and ensure all tasks are completed to a high standard, on time and with care.

• Excellent communication skills: You are a confident communicator, both in writing and orally, with a clear and professional style.

• Discrete: Ability to handle confidential information appropriately.

• Team player with initiative: You thrive in a team environment, remain flexible under pressure, have a can-do attitude and are equally comfortable working independently and thinking proactively and on your feet.

Desirable:

• Experience of working with senior executives

• Comfortable working in a traditional, heritage environment alongside modern business practices.

• Experience in an arts, crafts, museum or heritage organisation or gallery, and/or a membership organisation

Benefits:

• 23 days annual leave (inclusive of 3 Christmas closure days) plus public holidays

• Generous pension scheme (up to 14% employer contribution, if employee contributes 5%)

• Access to retail discount platform (VivUp)

• Company social events, including up to 5 free tickets to the Goldsmiths’ Fair

• Simplyhealth – Level 1 Enhanced Health Cash Plan **

• Death in Service of 4 x salary (8 x salary if a member of the Company pension scheme) **

• Income Protection cover **

• 24/7 GP access

• Cycle to Work scheme **

• Season Ticket Loan **

** after successful completion of probation

The closing date for applications is Friday 23rd October at 9:00am. Please note that applications will be reviewed on a rolling basis, and we reserve the right to appoint before the closing date if a suitable candidate is identified. We therefore encourage interested applicants to apply as soon as possible and not wait until the application deadline.

Applicants should apply sending their cv and cover letter to jobs@thegoldsmiths.co.uk