> Home : Technology and Training : Technical Services :    Supporting the Consumer Supporting the Consumer We offer a free and impartial consultancy service, investigating and reporting upon 'fitness for purpose' and manufacturing defects, arising from consumer complaints. View of a ring through laser microscope This is operated as an independent service for Trading Standards Officers and is not available directly to the members of the public. So if you are a Trading Standards Officer and you have a query please feel free to contact the department. At the same time, if you are a member of the public with a grievance please contact your local Trading Standards Office who may be able to help. Want to know more? Trading Standards UK website Technology Portal   In This Section Trade Training and Development Academic and Industrial Partnerships Competitions, Bursaries and Awards Technical Services   Technology Portal Technical Library Technical Research Supporting the Consumer Technical Assistance Quick Search:   Online database of suppliers, training courses and related services for the jewellery industry visit the portal Want to know more? Technical problem Access our technology portal now! Research proposal First step contact Directorate details here. Technical library View the list of what is available here.